1. ACCEPTANCE OF TERMS AND CONDITIONS
5. CONFIDENTIAL INFORMATION
6. LIMITATION OF LIABILITY
8.5 Compliance With Laws. You will comply at Your own expense with all statutes, regulations, rules, ordinances and orders of any governmental body, department or agency that apply to or result from Your use of Our Site.
Terms of Sale
BY ACCEPTING DELIVERY OF THE PRODUCTS AND SERVICES DESCRIBED IN AN IPUZZLEBIZ INVOICE OR OTHER IPUZZLEBIZ DOCUMENTATION, CUSTOMER AGREES TO BE BOUND BY AND ACCEPTS THESE TERMS AND CONDITIONS OF SALE UNLESS CUSTOMER AND IPUZZLEBIZ HAVE SIGNED A SEPARATE AGREEMENT, IN WHICH CASE THE SEPARATE AGREEMENT WILL GOVERN.
iPuzzlebiz reserves the right to revise these Terms and Conditions at any time, without notice. Posting of revised Terms and Conditions or amended policies shall constitute actual notice to customers.
Order Acceptance Policy
iPuzzlebiz reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity ordered of any item. All orders placed will be thoroughly researched before shipping, in accordance with the policies set by iPuzzlebiz´s Credit and Fraud Avoidance Department. iPuzzlebiz may require additional information and/or verification before accepting and processing any order.
iPuzzlebiz makes every effort to bring the lowest prices possible to our clients however, due to conditions beyond our control, prices are subject to increase even after your order has been placed. If a price increase should occur during the processing of your order you will be notified and have the right to cancel your order at no charge.
Prices for certain government, corporate, and institutional customers may be set forth in a bid or other written agreement between the parties. Payment is due before shipment, unless credit terms have been arranged in advance with our credit department. In such case, payment terms shall be as set forth in the credit agreement.
Typographical / Pricing Errors
iPuzzlebiz shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and the order is canceled, iPuzzlebiz shall immediately issue a credit to the credit card account in the amount of the incorrect price. iPuzzlebiz is not obligated to complete any sale of products, services, or insurance based on errors, misprints, or omissions on our website. iPuzzlebiz may at any time, with no prior notice or liability to any website users (a) correct any error, inaccuracy, or omission; (b) change the products and services available on the website, or the prices, feeds, descriptions, and specifications of such products; (c) limit quantities, promotional or otherwise available for sale.
If you receive the wrong product due to a typographical or descriptive error please contact our customer service department via email to email@example.com
Shipping charges are non-refundable.
Your order will not ship until after your order has been verified and processed by our Order Processing Department. Every effort is made to process all orders within 24 hours after receiving an order, but same-day shipping is not guaranteed.
* Orders received after 3:00 p.m. EST may not be shipped until the following day.** Please keep in mind that our partner's distribution centers do not process or ship orders on weekends and/or holidays.
Any hidden or internal damage to any product must be reported to our Customer Service Department via email to firstname.lastname@example.org within the first 7 days of receipt to arrange for a carrier inspection and return of the damaged product(s).
Please save the product, the shipping carton and all manufacturer packaging. Timely receipt of this information is necessary for iPuzzlebiz to file a damage claim. Failure to notify iPuzzlebiz of damage within this time period will be deemed an acceptance of the product, and standard return policies will apply.
Service & Support
They are not relying on any statements, specifications in brochures, photographs or other illustrations representing the products that may be provided by us. In connection with services, neither affiliates of iPuzzlebiz, nor third party service providers are our agents and we have no obligation or liability arising from any services performed by or any warranty, if any, made by, such service providers.
We warrant that we have good title to the hardware products we sell, and that we have proper authority to license the software products we offer. We do not warrant the performance or integrity of any Product, but merely pass through to the Customer whatever end-user warranty the manufacturers or software publishers provide with their respective products.
All returns and replacements must be handled directly through the manufacturer any time after the first 15 days of invoice. Manufacturer's warranties vary on each product. Extended warranties are available directly from select manufacturers. Manufacturer information is subject to change without notice. Please contact the manufacturer to obtain warranty information.
No returns of any type will be accepted without a Return Merchandise Authorization (RMA) number. RMA numbers are valid for 7 days with a small leeway for shipping times. We accept no responsibility for products returned without an RMA number.
Merchandise returned to us without a valid RMA number will be refused and shipped back to the customer at the customer's expense All Returns to iPuzzlebiz must be shipped to our address. Customer is responsible for all return shipping charges; therefore, all returns must be shipped prepaid. The customer is responsible for any additional damage to an item or loss during shipment to iPuzzlebiz.
iPuzzlebiz recommends that you send your return via a trackable service with appropriate insurance.
Defective software: Please note that defective software may be returned for replacement only. Defective software cannot be returned for credit.
Defective hardware: Within the 15 days from date of purchase, any defective hardware will have an RMA issued following policies and guidelines that are in place directly from each manufacturer. Return instructions will be provided.
It is the responsibility of the client to follow and return the products in a timely manner to the warehouse location that is provided. In some instances the manufacturer may request that the return/replacement/ repair is to be taken care of with them directly, at which time we will provide that instruction. In some cases, to help facilitate a return, we may instruct the client to contact the manufacturer directly to obtain a case number that confirms the item is defective.
Please allow 5 to 10 business days for testing and refunds to be processed. Items found to be non-defective will be returned to the client at their expense. LCD monitors and other products with LCD displays (i.e.: notebooks, cameras, etc.) adheres to the dead-pixel policy that been established by most of the manufacturers. Any product with an LCD screen must be a minimum of 7 (seven) dead LCD pixels to be considered defective (DOA). Please contact the manufacturer of the product for additional warranty information if you receive a product with less than 7 dead pixels.
Return Privileges for Non-Defective Items
Customer will be issued a Return Merchandise Authorization (RMA) which is valid for 7 days. Failure to return a product within 7 day authorization period will be deemed to be an acceptance of the product. Credits to charge cards may take up to 10 business days to be processed after receipt of the returned product. A credit will not begin processing until we have received the returned product.
All Returns Are Subject to Manufacturers' Policies
Final Sale of Certain Products
Packaging of Returns
Credits on Terms
You ("the Customer") and iPuzzlebiz agree that these Terms and Conditions are the sole terms and conditions governing the sales transaction between the Customer and iPuzzlebiz. Any attempt to alter, supplement, modify or amend these Terms and Conditions by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these Terms and Conditions are subject to change at any time, without prior written notice. Therefore, please check these Terms and Conditions carefully each time you place an order with iPuzzlebiz.
Limitation of Liability
The arbitration shall be held in any mutually agreed upon location in person, by telephone, or online. Any decision rendered in such arbitration proceedings will be final and binding on each of the parties, and judgment may be entered thereon in a court of competent jurisdiction.
The arbitrator shall not award either party special, exemplary, consequential, punitive, incidental or indirect damages, or attorney's fees and each party irrevocably waives any such right to recover such damages. The parties will share the costs of the arbitration, (including the arbitrator's fees, if any) in the proportion that the final award bears to the amount of the initial claim.
Customer may issue a purchase order for administrative purposes only. Additional or different terms and conditions contained in any such purchase order will be null and void. Customer agrees that the Terms contained herein and in our invoice or other documentation will control. No course of prior dealings between the parties and no usage of trade will be relevant to determine the meaning of these Terms or any purchase order or invoice related thereto. This section may not apply if there is a written contract between Customer and iPuzzlebiz.
Call Us 1.416.648.7060 Monday to Friday @ 9:00am to 5:00pm (Eastern Time)
OUR ADDRESS:iPuzzlebiz248 - 157 Adelaide St. WToronto, ON M5H 4E7Canada