Captive and Nearshoring Model Outsourcing
Captive Outsourcing brings responsibility
A corporate subsidiary and/or a wholly foreign-owned enterprise (WFOE) that is interested in foriegn direct investment (FDI) and/or a limited-liability company with its equity interests entirely owned by a foreign or local investor may prefer to service the problems themselves, if anything goes wrong.
FDI is mostly all about building trust and credibility. One FDI activity must always have a call-to-action towards another initiative, so you are providing opportunity for stakeholders to buy-in to your community.
IPUZZLEBIZ partnership programs take you beyond your current IT competencies and prepares you for more senior IT roles and responsibilities.
Whether you're seeking short-term help for an urgent project or a full-blown IT and business crunch, IPUZZLEBIZ can get you started to fulfill your need to manage your permanent and temporary staffing at all skill levels-from entry-level to senior management-and in a range of ITES sector industries.
Outsourcing reduces the complexity and capital investment associated with running data centers. Let our reliable, experienced IT outsourcing consultants relieve your worries in planning career paths for ITES sector.
Outsourcing reduces the complexity and capital investment associated with running data centers.
Let our reliable, experienced IT outsourcing consultants relieve your worries in planning career paths for ITES sector. We will also help you develop measurable strategic initiatives to develop the preliminary cost transparency specification in planning your organization career path to maintain a high-performance culture, embedding the "Your Way" principles in the conduct of ITES industry.
  • Back Office Outsourcing
  • Captive Outsourcing
  • Front Office Outsourcing
  • Nearshore Outsourcing
  • Offshore Outsourcing and more ...
Captive Outsourcing and Cultural Advantages to Bring People Together
offshore
With the increased public concerns over offshoring, offshore companies have responded by entering different markets with subsidiaries and joint venture projects.
Culture and intellectual property
Because the business is responsible for creating its own company culture, procedures and data security, it has maximum control over the offshore subsidiary including intellectual property.
INTEGRATION
It may be easier to integrate the offshore subsidiary by transferring processes and procedures from its parent company.
INTANGIBLES
Outsourcers who open and/or expand Captive services and facilities to facilitate nearshore services for their clients, will also grab the opportunity to be seen as having particular advantages in this regard, because of providing a better ethnic mix in doing business and establish more closed cultural linkages in doing business.
Nearshoring Model where Security is Critical
In some regards, BPO Captive Services empowers the model of nearshoring. A good example is the integration of security and surveillance where security is critical.
The strategy is to outsource component technologies to companies already specializing in specific security and surveillance equipment, while outsourcer develops its own necessary technology and integrates security systems for large projects, from design to installation.
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Technology Captive Services Contract Components
  • Project Signature Time Frame
  • Eco Friendly Signature Timing Diagrams
  • Technology Change Management Timing Diagrams
  • Perceived Net Value or Estimate of Technology Transition
  • Impact of Intellectual Property Framework in Time
  • Deployment and Development Timing Diagrams
  • Personnel Continuity Timing Diagrams
  • Data Continuity Timing Diagrams
  • Perceived Net Value or Estimate of Technology Transformation
  • Impact of Change Diagrams
  • Associated Self Efficacies of Service Providers and the Outsourcer Risk(s)
Finance and accounting
  • Budgets & Forecasting
  • Cash Flow Management
  • KPI Analysis
  • Financial Analysis & Modeling
Organizational understanding of captive outsourcing objectives
- Partnership Type - Project Roadmap Milestones - Core Business Description - Company Revenue - Annual Revenue - % of Software Sales - % of Hardware / Appliance Sales - % of Professional Services - Markets Served - Primary Market Served - Size of Typical Target Company (# of employees) - Countries Doing Business In - Competitive Products - Captive Project Planning - Captive Requirements Management - Captive Subcontract Management - Proactive Captive Lifecycle Resource Management - Captive Project Tracking and Monitoring - Captive Training Programs
- Captive Personnel Continuity Management- Required Resource Reusability Strategy- Percent of project devoted to SOA (service, manpower and locations)- Networked IT Structure Cost Estimation- SOA Cost and Patent Estimation- Service Subcontract Management- Percent of project devoted to Outsourcing (service, manpower and locations)- Captive Project Tracking and Oversight- Organizational Process Definition- License Policy and Strategy- In-house Intellectual Property Framework Design- Required Software Reliability- Perceived Intellectual Property Impact- Perceived Usefulness of the new Technology- Perceived Ease of use of the new Technology- Requirements Management Reliability with Budget Status Updates- Leasing Flexibility Strategy
Call center services
  • Inbound & Outbound Call Center
  • Order Management Services
  • Email Support
  • Live Chat Support
Core Process Improvement Costs
SOFTWARE, HARDWARE AND INFRASTRUCTURE INSTALLATION FEES AND CORE PROCESS MAINTENANCE COSTS (SOFTWARE UPDATE, HARDWARE AND INFRASTRUCTURE PATENTS)
- Core process Risk Management Plan (RMP)- Critical Risk Items in RMP- Supplementary Process Improvement Costs (Installation Fees)- Supplementary Process Maintenance Costs (Patents)- Interactive Multimedia Service Assessment (Feature Points)- Site collocation support- Offshore and/or Nearshore On-premises Cost and Patent Estimations- Cloud and/or Hosted Cost and Patent Estimations- Hardware Planning Required Documentation- Captive On-premises Data Centers- Quantitative Process Management- Big Data Requirements Planning- Required Data Reliability (BI and Analytics)- Hardware Pricing (Hidden, Intangible, Other)- Configuration Management- Defect Prevention- Required Middleware Hardware Reliability- Platform for Distribution Operations- Platform for Parallelism Operations- Platform for Embeddedness Operations- Platform for Realtime Operations- Platform Volatility- Required Storage Hardware Reliability- Wideband Electronic Communication Reliability - Hardware and Network Assessment (Infrastructure Metrics)- Data Management Operations
- Data Control Operations- Data Reveal Security Policy- Device dependent Operations- Computational Operations- Hardware Maintenance Costs (Hidden, Intangible, Other + Patents)- Hardware Benchmark (Server, Network, Other)- Hardware and Physical Infrastructure Patent Strategy- O.S. and Virtualization Patent Strategy- Software Planning Required Documentation- Software Subcontract Management- ERP and Monolithic Systems- User interface Management Operations- Apps and APIs- Software Sizing (Function Points, FPA, Use Case Points, Other)- BPM Cost and Patent Estimation- Software Product Engineering Timing Diagrams- Software Quality Management- Required Software Reusability- Technology Acceptance Model (TAM) Timing Diagrams- Software Quality Assurance- Technology Transition Model (TTM) Timing Diagrams- Technology Change Flexibility Ratio Diagrams- Database Patent Strategy- Data Model Design and Development Strategy
Back office BPO
  • Catalog Management
  • Data Entry
  • Data Management
  • Billing and Invoicing Services