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CRM Sales and Marketing
- Get a holistic view of customers to confidently understand their needs.
- Predict how demand and markets may change in the foreseeable future.
- Gain real-time insights to drive loyalty and customer lifetime value.
- Act swiftly from unified data when you detect that a relationship is at risk.
- Gather customer feedback and sentiment to help build relationships.
Sales - Turn relationships into revenue
Sign up for our Implementation CRM Success System to:
- Help you get up-and-running with CRM successfully in the shortest time possible.
- Ensure your long-term usage of CRM returns maximum benefit.
Ensure your D365 rollout is a success with a proven implementation methodology
Thrive in the digital economy
Create consistency and loyalty
- Give customers great service on their channel of choice.
- Make Help easy by providing relevant, personalized service.
- Proactively address issues by detecting customers’ intent and social sentiment.
Make your agents' jobs easier
- Reveal customers’ case histories, preferences, and feedback.
- Provide guidance on entitlements and service-level agreements.
- Display it all in a single interface tailored to their job and skill set.
Get an adaptive engine
- Adapt and customize easily using configuration, not code.
- Extend your functionality through a single interface.
- Rely on advanced analytics and a trusted cloud platform.