Partner Solutions Advisor Support
Partner Solution Advisor is iPuzzlebiz' partner program for our advisor team to facilitate buy-in and support from our client's senior management for business cases, key project plans, commitments and project changes relating to technology business management process improvements.
Prescriptive vs. Performance
We negotiate for success in business with the goal of raising the awareness of organizations, companies and individuals who have the creative and talent to go beyond the ordinary business solutions and are characterized by quickness, lightness, and ease of movement during the negotiating process.
The larger the business and technology services, the greater the need for an IT consultant to help you choose the strategies on how best to use information technology to meet your business objectives. We will demonstrate behaviors that are consistent with Our Way model and aligned with our client's values. There
are three levels of support (Add-ons IT solutions and services will be
discussed separately) from different technology partners!
SAP Standard Support and Maintenance
The SAP Standard Support option delivers support services to enable continuous and effective business operations. This level of support provides you with the services and tools that enable you to minimize the cost and risk associated with keeping your systems up and running.
SAP Enterprise Support and Maintenance
SAP will help you secure existing investments, optimize operations, and take advantage of the latest innovations. SAP will act like a business partner that proactively works with you to help you realize your business goals. This plan is designed for clients who want a proactive approach to collaboration, overcome complexity, unlock the business value of existing investments and mission critical support that brings peace of mind.
Experience to Feel the SAP HANA Technical Support
Service Levels and Technical Support
Enterprise Technical Support (ES) and Service Session (SS) First Year
Maintenance (FYM) Licenses are also sold at iPuzzlebiz. Please contact
us for more information. Please contact us for more information!
SAP service-level agreement (SLA) covers the entire solution stack:
infrastructure, OS, SAP HANA database, and application layers. Benefit
from 99.5% guaranteed availability, 24/7 global support, activity
reports, and much more.