The SAP Business ByDesign™ solution is an integrated, adaptable business solution specifically built for dynamic, growing midsize companies.
It allows organizations to adapt their changing needs. The SAP Business ByDesign™ solution is an integrated, adaptable business solution specifically built for dynamic, growing midsize companies.
It helps organizations adapt to their changing needs.
Streamline your business processes with SAP ByDesign
Business Partner Management
Controls all information about customers, resellers, and vendors, including profiles, contact summaries, account balances, and sales pipeline analysis. Business partner management allows you to track and manage vital information a bout your clients and vendors.
Capabilities include:
Cards management -- Records all information about clients and vendors, including addresses, contact records, account balances, and more
Contacts -- Records telephone calls, meetings, or any interactions between you and your client or vendor
Opening balances -- Manages opening balances of customers and vendors
Contacts summary -- Displays your open customer contact records
Sales opportunity -- Records any sales opportunity, from first call to successful closure
Opportunity analysis -- Reports on opportunities in three main dimensions: by customer, per item, and per agent
Sales pipe graph -- Displays a dynamic sales funnel that shows all sales stages from lead to order, enabling you to view a detailed report at each stage
Service Management
Enables service operations, contract management, service planning, tracking of customer interaction, and customer support Service management optimizes the potential of your service department, providing support for service operations, service contract management, service planning, tracking of customer interaction activities, and customer support. Capabilities include:
Service call -- Enables users to manage, track, and resolve customer questions and deal with item-related problems
Customer equipment card -- Provides service technicians with detailed information about an item sold to a customer, such as a manufacturer's serial number, replacement serial number, and all service call history
Service contract -- Allows users to create a regular support or warranty contract for items or services sold to a customer
Rate tables -- Allows you to enter your foreign currency rates and indexes or auto download rates from the Web, which can then be used in reports and data entry
Knowledge base -- Helps service reps resolve problems and optimizes their performance
Service reports -- Enable users to view and analyze data related to service contracts, customer equipment, and service calls
Need a solution that's quick to deploy, easy to use, and drives immediate results?
SAP Business ByDesign can transform how you run your entire business.SAP Business ByDesign is currently available only in select countries.
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