The Salesforce edition you need will depend on the size of your team and your customization and integration needs. It's easy to get started:
Sign up for a FREE TRIAL, and when you're ready to purchase simply click the Subscribe Now button in your trial edition or call an account executive at 1-416-648-7060.
Salesforce CRM Unlimited Edition:
Unlimited Power to Run CRM—and Your Entire Business. Salesforce CRM Unlimited Edition is the most powerful solution for maximizing CRM success and going well beyond to manage all your business functions as a service.
Unlimited Edition boasts the most advanced customization capabilities, full development control for building custom applications, no limits on downloads from the Force.com AppExchange, premier support services, mobile access to Salesforce CRM, and more.
Salesforce CRM Group Edition:
A Starter Solution for Small Sales and Marketing Teams. Salesforce CRM Group Edition is the perfect CRM on-ramp for teams of up to five sales and marketing professionals. Featuring award-winning ease of use and built-in Google AdWords integration, Group Edition provides complete visibility across your organization.
Collaborate with your team and generate new leads and customers with the starter version of salesforce.com's popular CRM solution.
Salesforce CRM Enterprise Edition:
Advanced CRM for Complex Enterprise Needs. Salesforce CRM Enterprise Edition includes the advanced customization, integration, logic, and workflow capabilities required to meet the unique needs of complex organizations.
In addition to more advanced application and platform features, Enterprise Edition provides more power to extend your success beyond CRM with solutions from the Force.com AppExchange marketplace plus the ability to develop custom applications that run on Salesforce CRM.
Salesforce CRM Professional Edition:
Complete CRM for Sales, Marketing, and Customer Service. Salesforce CRM Professional Edition gives you a complete view of your customers with industry-leading applications for core CRM functions.
With more advanced sales and marketing features and added customer service functionality, Professional Edition helps busy professionals work as a unified team to grow your business and better serve your customers.
Salesforce CRM Personal Edition and Force.com Developer Edition:
Salesforce.com also offers solutions for two additional audiences: individual sales reps and application developers.
HOW TO SUCCEED WITH CRM
Strategic selling is the key to business success.
That's why iPuzzlebiz gives you full visibility into each customer and prospect—illuminating every account and contact so you can intelligently view sales activity, close more deals, and build lasting customer relationships.
Manage your contacts, tasks, & calendar online
Sync with your PDA or Outlook for offline access
Avoid the hassle and cost of software
Access powerful sales features and reporting
Get your complimentary Small Business Success Kit in iPuzzlebiz.com with these exclusive resources:
:: Free 30-day trial :: Sales & Marketing Success Map: See every step—from first contact to close :: Strategy outlines to Turn Every Click into a Customer :: Improve Lead Management :: Special discounts on services :: CRM Essentials Guide
Plus, gain greater insight into your sales activities to better forecast and chart your success—all with the ease of a Web browser. Improve management of your business on a daily basis and get a better communicate marketing and sales progress to investors, the Board of Directors, partners and other stakeholders.
CRM is a core and often overlooked component to an effective sales, marketing and customer service process.
Properly implemented a CRM system helps drive the right activities and measure key outcomes that drive business growth.
Our implementations in this area have ranged from developing simple desktop applications for sales pipeline tracking, to more powerful enterprise-wide applications on leading CRM platforms. Our consultants specialize in imparting best practices related to workflow and collaboration on key information that can be delivered to your salespeople in an integrated fashion – such as standardized corporate marketing documents and sales contracts.
Take a look at the following example questions:
What is the optimal size of salesforce required to increase sales and maximize profit?
Which prospects should my company's sales representatives call on to maximize uptake of my newly launched product?
What is the optimal promotional mixture between channels to optimize profit?
What was the return on investment of my latest promotional campaign?
What is the future value of my product and its market?
iPuzzlebiz provides assistance in integrating external data to make sales operations run more efficiently. Customer support information can also be accessed to more effectively empower salespeople prior to or during client contact. Then we create custom real-time reports, dashboards and alerts that give you one button access to the numbers you need to better forecast and deliver on your targets.
And best of all, we build them into your existing SalesForce.com, SalesLogix™ or Interaction™ system so they can leverage the investment you’ve already made. Salesforce CRM is available in multiple editions starting at less than $9 per user per month, with more-advanced solutions starting as low as $65 per user per month.
In today's competitive business environment, a successful business understands that focusing on the customer is absolutely crucial. There are key features that companies should look for in a CRM system designed to add value to customer interactions.
Salesforce.com's comprehensive Software-as-a-Service Sales Force Automation Package provides such functions as contact management, note and information sharing, quick proposal and presentation generation, product configurators, calendars and to-do lists.
CRM projects require careful planning and implementation. To be successful, CRM involves major cultural and organizational changes that will meet with a lot of resistance. CRM should be enterprise-wide in scale and scope.
However, it is usually better to take an incremental approach starting with a CRM pilot. Once the pilot succeeds, then introducing one CRM application at a time is recommended. Also, it is important to be skeptical of vendor claims and to know that user expectations for CRM are often unreasonable.
We support Lead tracking/management, Contact tracking/management, Sales pipeline/forecasting analysis, Marketing campaign tracking and reporting and Call center tracking by deploying Salesforce's CRM solution.
We encourage you to sign up for Salesforce.com free-trial, a simple but effective project, automating the sales activities within your business.