IT Outsourcing

A company is only as good as the people it keeps

iPuzzlebiz partnership programs take you beyond your current IT competencies and prepares you for more senior IT roles and responsibilities. Whether you're seeking short-term help for an urgent project or a full blown IT and business crunch, iPuzzlebiz offers you the solutions you need to manage your permanent and temporary staffing at all skill levels-from entry-level to senior management-and in a range of ITES sector industries.

Outsourcing also reduces the complexity and capital investment associated with running data centers. Let our reliable, experienced IT outsourcing consultants relieve your worries in planning career paths for ITES sector. We will also help you develop measurable strategic initiatives to develop the preliminary cost transparency specification in planning your organization career path to maintain a high performance culture, embedding the "Your Way" principles in the conduct of ITES industry.


Outsourcing  functions are undergoing radical transformation in many companies. In contrast to the support role they traditionally occupied, these functions are increasingly seen as essential to the company’s ability to achieve its business goals, meet financial targets and achieve successful innovation.



Negotiating IteS sector upgrade options in Engineering Services Outsourcing (ESO), Knowledge Process Outsourcing (KPO) and Legal Process Outsourcing (LPO) allow the benefits associated with each outsourcing function to be addressed properly during technology transition and upgarde.   



Reflecting this, new approaches to outsourcing are emerging, in which advanced skills and expertise are combined with state of the art technologies and new business models, to deliver high levels of value to the organization through the technology transition, outsourcing service delivery model, services and expertise.



We negotiate particularly with respect to the contract type (Fixed-price FP, Cost-plus-fixed fee CPFF, Fixed-price-incentive-fee FPIF and Cost-plus-incentive-fee CPIF), patents and key contract elements to consider the use of new models in live business operations.   



The design of change in Information Technology Enabled Services sector in INDIA is reflected in the new ITO contracts that are based on the results of benchmarking the capacity in building career path during the technology transition and execution of the contract (in both discrete- and continuous-time)



Benchmarks You Can Trust -
Leading Global IT Benchmarking Database Spanning 23 Industries


What We Do

  • iPuzzlebiz takes the sensible line that managers of international assets for ICT investment need to be accountable to their stakeholders, foreign as well as domestic, in the interests of financial FDI stability, the environment for ICT (market, political, regulatory, and infrastructure environment), the readiness of the country's key stakeholders (individuals, businesses, and governments) to use ICT, and the usage of ICT among these stakeholders

Our Partner Advisor program helps you with the peer costs calculated via consistent cost structure, based on real customer engagements and our technology partner 's independence that guarantees to avoid conflicts of interest.

BPO (Business Process Outsourcing)

  • Document processing
  • Archive management
  • Correspondence management
  • Provision of support to commercial networks and representatives
  • Customer support
  • Technical and commercial support
  • Service administration and after-sales services


BTO (Business Transformation Outsourcing)

The BTO services provided by iPuzzlebiz promote the development of transformation strategies aimed at increasing business dynamics, agility and flexibility

  • Process transformation and optimization strategy
  • Risk sharing
  • Support technology

BPaaS (Business Process as a Service)

The BPaaS services exploit process optimization opportunities, while simultaneously analysing and providing the most suitable technological tools

  • Process transformation and optimization strategy
  • Risk sharing
  • Support technology
  • Technological infrastructure (hardware and software)
  • Process-linked remuneration

Global IT Benchmarking Database Spanning 23 Industries

  • Automotive
  • Banking and Finance
  • Biotech, Pharma, and Medical Equipment
  • Chemicals
  • Construction and Engineering
  • Consumer Products
  • Distribution, Transportation, and Logistics
  • Education
  • Government and Non-Profit
  • Healthcare: Provider
  • Higher Education
  • Hospitality and Travel
  • Information Technology
  • Insurance
  • Manufacturing
  • Manufacturing: High Tech
  • Media
  • Metals and Natural Resources
  • Oil and Gas
  • Professional Services
  • Retail
  • Telecommunications
  • Utilities
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