About iPuzzlebiz Web Outsourcing International     What is iPuzzlebiz On-Demand and Web Outsourcing International? iPuzzlebiz On-Demand services allow you to create a professional online presence without the expense of buying a server, setting up a complicated infrastructure, and hiring technical staff to maintain it. iPuzzlebiz Web Outsourcing International is a hosted service – all you need is a computer and an Internet connection. What are the system requirements for using iPuzzlebiz Web Outsourcing International service? » You need: (1) A PC running Microsoft Windows 95, 98, NT or 2000, or a Macintosh running MacOS 7.0 or newer. (2) Microsoft Internet Explorer version 4.x or 5.x or Netscape Navigator version 4.x. (3) An email account from any provider you choose, including free services like Hotmail. (4) An Internet connection (modem, cable or other) capable of a minimum speed of 28.8 kbps. (5) A monitor resolution of at least 800x600.  Is this also targeted worldwide? » Yes. Our services are available outside Canada but in Canadian dollars only. General Questions About the Service   What does the iPuzzlebiz Web Outsourcing service include? » Everything you need to create and maintain your small business on the Web including 20 Mb Free hosting space with Sign Up.  Can I create a Secure Socket Layer (SSL) Web site with iPuzzlebiz Web Outsourcing? » Yes. We offer SSL (https://). In order to enable SSL, your Web site has a security certificate that ensures that the site you are connecting to is a real site and not someone intercepting to get access to personal information. Is the 20MB for each website sufficient for multiple products, graphics, etc? » Almost without exception all the websites to date have not had an issue with the storage space provided. The 20MB does not include space for the Store application, message board application, or other applications included as part of the service. we will also allow our customers to purchase additional storage space in increments. I already have a site, will iPuzzlebiz host it for me? » To ensure we have ample storage space for sites built with the iPuzzlebiz Web Outsourcing service, we do not host sites that are not utilizing the iPuzzlebiz service. I'd like to accept appointments and reservations online at my site. Is this possible? » Yes! This solution has a powerful, easy to use Reservations feature. From the Management Console, located under the Admin tab, go to "Working With My Site", click "Add A Page" and choose the Reservations function. Then click on your newly created Reservations page to personalize it. I like what I see with iPuzzlebiz, but I don't have time to design my site. Can someone just do it for me at a reasonable cost? » Yes! iPuzzlebiz offers custom website/portal design services that provide a professional turnkey solution to creating your business online. You just tell us what you want and we make it happen. Give us a call at 1-416-648-7060 for complete program details. Website Sign Up   Why do you need my credit card for a free trial website subscription? » Even though iPuzzlebiz Web Outsourcing comes with 30-day free trial service, we still require a credit card in order to validate that every customer is a legitimate entity. When you sign up for your website account, ipuzzlebiz performs an authorization check on your credit card to verify that the card information you are using is valid and up to date. Requiring a valid credit card is also intended to decrease the likelihood that malicious users will sign up. We also require a credit card to facilitate payment of any additional services you might sign up for (for example, the purchase of additional domain names or extra storage space.) Am I committed in any way during the 30-day free trial? » No, you can try out the product at no obligation during the free trial period. After your free trial you will start being billed in accordance with the subscription option you chose at the time you signed up. Why do you need my email and company information to get me started? » The company information, email and password you supply on the "iPuzzlebiz Site Sign Up" page help us give you a head start on your business website. Once we know your company name and type we can provide you with a personalized structure for your e-business. Establishing a password ensures that access to editing your site is secure. Your personal information is used by iPuzzlebiz for the purposes of generating your e-business. What does iPuzzlebiz do to help protect my credit card and password information? » When highly confidential information (such as a credit card number or password) is transmitted over the Internet, iPuzzlebiz protects it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Encryption is the process of encoding data to prevent unauthorized access, especially during transmission. Encryption is usually based on one or more keys, or codes, that are essential for decoding, or returning the data to readable form. Can I sign up for multiple websites? » Web-site scams, such as phishing or spamming, often use fictitious Web sites to deceive consumers into disclosing credit card numbers, bank account information, Social Security numbers, passwords, or other sensitive information. We limit the number of offers to one per credit card number as added protection against malicious users signing up for our service. How do I get charged after the 30-day free trial? » With your explicit permission, we can establish monthly billing using your credit card information. You will be able to continue using our services without interruption and without having to submit additional account information.

Email     Can I get POP3 email accounts via my website? Yes. Yes. You can set up 20 individual POP3 e-mail accounts within your website! (e.g yourname@yourwebsite.com) What are the benefits of having my own business e-mail address? » Having a personalized address that matches your business domain name (for example, yourname@yourwebsite.com) gives your business a much more professional image when you communicate with customers and colleagues.  iPuzzlebiz Web Outsourcing International provides e-mail services using your domain name and eliminates the need for you to own and maintain an in-house mail server on use an Internet Service Provider to handle your e-mail.